El Pueblo Tamlelt

DO NOT WASTE YOUR MONEY!! The pictures are a lie, Hotel was awful, supposed to be all inclusive but there was hardly any food to eat, and what food there was to eat was cold. We ate out or got mc dz which isn’t too far of a walk. No all inclusive snacks, you have to pay. pool is ok for the kids, sun beds broke or all taken as not enough beds for the guess.

Where to start.. room terrible, no air con ,safe, fridge . Very tired and dirty. We requested ground floor because of mobility issues. Think we have a hobbit hole. No terrace, 3rd bed really hard. Have purloined mattress from another room that family in. Shower ok, my husband does a search for cockroaches first. It's so bad we have a sweepstake going between 3 rooms. Lots of pools, but only 1 I can get in, with a lot of help. People putting towels out late at night. Now to the food. Breakfast best of a very poor selection. Last night I think it was fried corned beef,,told it was turkey. Pudding just bits of cake, No snacks in day, you can buy crisps and ice-cream. No wonder so many people order in a McDonald's. The steps are incredible, they love a steep flight or slope. If you are not fit I wouldn't recommend at,all. If didn't have family would be stuck in room. The only plus are the staff. Friendly and helpful, I feel sorry for them.

First off the reception to this hotel was shocking. It looked more like a cab office. Waited 3 hours for our room which was also shocking and very small for 3 people, smelly old and dark . First there was only 2 beds in each room even though we booked for 2 rooms for 6 people. They just put another bed in which left no room to manoeuvre. We were reassured that we can move the next day as loads of people will be leaving. They were true to their words and offered us 2 rooms in the newer part with air conditioning but it was only really big enough for 2 in a room. We kept one of the air con rooms for our 2 oldest kids 20 and 15 and asked for a family room with the 2 youngest which was also big and clean with white sheets but no air conditioning. In hindsight we wish we squeezed in the aircon room as it was unbearably hot in the night that you can not sleep. The restaurant and pool on this side was a lot quieter. Food was not nice and tasteless. I am use to eating rice and stew but I just couldn't eat it. We ate out at restaurant just outside the Caribbeans side and there's was a burger place right outside. The pools were cleaned and the grounds was tidy and clean. What was not clean was the restaurants. The floor and table was sticky food on the floor. No Air conditioning. They had a fan but was never on. If we would have come from the Caribbean side of the hotel and got the room we were given on day 2, I wouldn't have been soo disappointed. The caribbean reception was nicer, larger with air conditioning and a bar which only open at 3 pm. But apparently the rooms on this side was better if you got the air con or the family rooms You can use both sites ie, pool and restaurant. Apart from the rooms, both hotels shared all the facilities. The cleaning staff was lovely. They came and cleaned every day and gave new towels. They made the beds but did not change the sheets. You can pay for a fan and a fridge for your room which we did. Snacks are not provided so its more like a fullboard. We had to buy bottled water everyday and drinks from the on site shop as the queue was always too long and the drinks given in disposable plastic cups. I would say take your own cup. Some people save sunbeds from the night before so do the same as it will save you waking up at 6:30. You have to pay to get get beach towels but it is given back to you as long as you have your receipt so keep it safe. Some did take 2 of ours so I could only get the money back for 4. Please make sure you take it back before they close if you are leaving before 10am the next day.